Through the power and partnership of RXA, we are able to understand and evolve our customer relationships like never before. Real-time contextual/situational analytics puts us side by side with our fans. Our self-service contact deflection increased by over 200% and resulting fan satisfaction has improved by 9% across all contact channels and now sits at a record high. We now have context in the moments of truth from our fans, with RXA’s real-time VoCx app. Up your game, work with RXA.
Douglas Kramon / ESPN
Sr. Director of Customer Operations & Fan Support
RXA has been instrumental in helping us set up our company reporting in Domo. The RXA team is on the ball and knows their stuff!
Stokes McIntyre / MindForge
RXA stepped in as a development partner for the marketing dashboard we were building for a client. Prior to their support, we were facing challenges with ensuring the incoming information sources were setup with best-practices and developing clear client-facing objectives. RXA helped us standardize the data setup, concept dashboard visuals and deliver the client a portal, while still offering the deep-dive data that we need to guide them. We look forward to continuing our partnership with RXA to build real-time, cross-channel reporting in the near future!
Adrienne Mansfield / The Adage Marketing Group
Chief Strategy & Innovation Officer
If you are looking for a company that can take someone who has no experience in business intelligence or data visualization and turn them into a SQL coding/ data visualization master within a couple months then look no further, RXA is the company for you. This knowledge has changed our business!
Sara Hodges / Southwestern Consulting
Operations and Technology Manager | Partner
Over the past two years RXA has provided outstanding support to our organization, helping us to analyze our business data needs, capture data from our existing systems through automation, transform that data to develop powerful visualizations helping our business leaders to make the best evidence-based decisions they can in real time. As a healthcare organization, we greatly appreciate RXA and Domo’s approach to both privacy and security. The RXA team is great to work with, their customer service is exceptional, with their guidance we have seen an excellent return on our investment.
Alex Walker / Crossroads of Western Iowa
Chief Information Officer / Security Officer
We went forward with a Marketing Dashboard project... We’re [now] able to get a good global or macro level for the whole company but we’re also able to specifically hone in on one particular store and see what works for them.... The first thing I loved about working with [RXA], they’re passionate about our project and our company... The second thing is that they really thought about the end first.... Lastly, it was incredibly collaborative. We know our business, RXA knows Domo and the technical world extremely well. We put those two together and were able to really get a good product in the end.
Matt Killian / Christian Brothers Automotive
Director of Business Insights
Why Our Customers Choose RXA
Supplier’s Faster Response
Supplier leveraged RXA’s Voice of Customer Experience
98% response time improvement
Proactive identification of a quality issue minimized brand damage and avoided $100’s of millions in recall cost
Increase Store Revenue
Leveraged RXA’s Customer Lifecycle and Voice of Customer Experience
Captured +$250,000 in revenue opportunity / store by converting data into a more clear view of customer behavior
Maximize Media Spend
Leveraged RXA’s Media Optimization
+90% performance of incremental media spend
$20M in sales
Improve Customer Acquisition
Leveraged RXA’s Voice of Customer Experience
+9% Customer Satisfaction
+176% increase in
Improve Leads & Media
Leveraged RXA’s Customer Lifecycle and Media Optimization
Improved media ROI by more than +40% with $0 additional spend
Increased lead acquisition
by over 30%
Optimize Marketing Spend
Leveraged RXA’s Media Optimization
For over 3,000 Dealerships
+17% gross profit with $0 additional spend
AI Based Solutions
Media Mix Modeling
Analyze media spend impact across campaigns and determine the optimal mix to meet your marketing goals.
We’re here for you on your Growth Marketing, Applied Artificial Intelligence, and Data Science Journey.
RXA is with you from day one with resources to ensure your success. With our online support resources, training videos and courses, and active community, you can build valuable skills and maximize your journey to data-driven operations.